Update - Our security team is currently managing a coordinated phishing campaign where external attackers are impersonating Rebel.com to harvest user credentials.
Our Actions: We have identified the third-party platforms being used to host these fraudulent pages and send these emails. We have initiated formal takedown proceedings with all involved service providers and are monitoring the situation closely.
Current Status: We are awaiting final processing of these takedown requests. In the meantime, we have updated our internal filters to help mitigate the impact.
User Advisory: Do not click links in emails that direct you to unfamiliar domains (e.g., sendzing.com). Official Rebel.com communications will always direct you to our verified domain.
If you believe your account has been compromised, please reset your password immediately and contact our support team.
Feb 14, 2026 - 09:25 EST
Monitoring - We are currently investigating a phishing campaign targeting Rebel.com customers.
The Incident: Fraudulent emails are being sent with subjects such as "Action required: Please confirm your contact info" or "WHOIS Accuracy Program." These emails appear to be from Rebel.com but are sent from the domain @valleue.com.
Current Actions: We have identified the malicious landing page at sendzing.com/rebel.com/. Forensic reports have been filed with the involved service providers, including Amazon SES, GoDaddy, and Network Solutions, to disable the sending accounts and take down the fraudulent site.
User Guidance: Please do not click any links in these emails. If you have already interacted with the link and provided information, please change your Rebel.com password immediately as a precaution.
Feb 12, 2026 - 18:37 EST
Rebel.com's home for real-time updates on our services. This page will be updated frequently if any outages occur to give you access to the most recent information available. Have an issue not shown here? Our Customer Support team is available.
Resolved -
This incident has been resolved.
Mar 4, 14:37 EST
Monitoring -
Our Engineering team has identified and corrected the synchronization error affecting our nameserver clusters. All DNS records (A, CNAME, etc.) are now correctly configured on our global nodes.
What to Expect: While the fix is live on our end, you may experience intermittent connectivity as the corrected records propagate across the internet. This is due to standard DNS caching (TTL) and typically resolves within the hour.
Verification: To confirm your domain is resolving correctly, we suggest checking it via a third-party tool like DNSChecker.org. Once you see the "Green Checks" reflecting your correct IP address globally, your local services should be fully restored.
Final Update: We are continuing to monitor the stability of the sync to ensure no further disruptions occur.
Mar 4, 10:26 EST
Identified -
We are responding to an emergency issue affecting DNS accuracy across the Rebel Nameserver network.
The Problem: A synchronization failure is causing a subset of domains to resolve to incorrect external records. This results in intermittent website "Not Found" errors, incorrect site loading, and email delivery failures.
Our Action: We are forcing a fresh zone-file synchronization across all secondary nameserver nodes and performing a global cache purge. We are working to restore 100% resolution accuracy as our highest priority.
Mar 4, 10:20 EST
Resolved -
The intermittent DNS resolution delays affecting our parked nameservers (dns.rebel.ca and dns2.rebel.ca) have subsided, and performance has returned to normal levels.
Our System Administrators have stabilized the current traffic spike and are continuing to monitor the environment closely. A permanent infrastructure fix is scheduled for deployment later this week to prevent future occurrences.
We thank you for your patience while we worked to resolve this performance issue.
Mar 2, 14:58 EST
Update -
We are continuing to work on a fix for this issue.
Mar 2, 10:14 EST
Identified -
We are currently investigating reports of intermittent resolution delays and slow performance affecting domains utilizing our default parked nameservers (dns.rebel.ca and dns2.rebel.ca).
Our System Administrators are actively working on a resolution to stabilize performance. Visitors to affected domains may experience intermittent connection timeouts or slow loading speeds during this time.
We apologize for the inconvenience and will provide further updates as they become available.
Mar 2, 09:20 EST
Resolved -
This incident has been resolved.
Mar 2, 09:17 EST
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 23, 09:20 EST
Investigating -
We are experiencing a critical technical issue affecting the domain renewal process. Currently, the "Renew Domain" function in the Domain Manager is failing to populate the shopping cart, resulting in an "Order is empty" error.
Our engineers are treating this as a top-priority incident. Please be advised that our support agents are currently seeing the same error and cannot process renewals manually at this time. If your domain is nearing its expiration date, please do not worry; we are tracking all pending renewals and will ensure no domains are lost due to this system outage.
We will provide an update as soon as the checkout bridge is restored.
Feb 20, 13:13 EST