Rebel Status Page
Identified - The problem is coming from ZD- It has been reported and they are researching the issue.
Apr 01, 2025 - 14:44 EDT
Update - We are continuing to investigate this issue.
Apr 01, 2025 - 14:44 EDT
Update - We are continuing to investigate this issue.
Apr 01, 2025 - 10:09 EDT
Investigating - We have logged an incident with Zendesk. Will update soon.
Apr 01, 2025 - 10:08 EDT

About This Site

Rebel.com's home for real-time updates on our services. This page will be updated frequently if any outages occur to give you access to the most recent information available. Have an issue not shown here? Our Customer Support team is available.

Apr 1, 2025
Resolved - The update is now live.
Apr 1, 15:55 EDT
Update - We are continuing to work on a fix for this issue.
Apr 1, 14:46 EDT
Identified - We are in the process of a program update. The search feature should be back online shortly.
Apr 1, 14:46 EDT
Mar 31, 2025
Resolved - March 31, 2025 03:00 PM We are happy to report that the impact to the Talk product has been resolved working with our partner provider and all calls should be connecting as expected at this time. Thank you for your patience during our investigation.
Mar 31, 15:20 EDT
Monitoring - 2025-03-31 16:11:11 UTC - We have confirmed an issue with our Talk partner provider causing calls to drop when accessing some greetings within Talk. We are working with that provider and will post further information soon.
Mar 31, 14:35 EDT
Investigating - 2025-03-31 15:57:44 UTC - We are receiving reports of dropped calls across multiple pods and our team is investigating. Further updates will be posted shortly.
Mar 31, 13:53 EDT
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
Resolved - This incident has been resolved.
Mar 28, 16:07 EDT
Investigating - We are closing our Customer Service Queues for a meeting 3:00PM EST-4:00 EST PM
Mar 28, 13:20 EDT
Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025
Resolved - This incident has been resolved.
Mar 24, 14:53 EDT
Investigating - We are currently investigating the issue. In the interim please contact us via chat or email.
Nov 4, 13:08 EST
Resolved - Zendesk reports issue has been resolved.
Mar 24, 14:53 EDT
Investigating - Zendesk reports they are experiencing a widespread outage effecting both phone and chat/messaging services. Due to this we are having issues connecting with our customers. Once Zendesk has corrected the problem we will resume business as usual. To contact us for a quicker response, please email.
Mar 21, 08:40 EDT
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025
Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.