Rebel Status

Rebel Status Page

All Systems Operational

About This Site

Rebel.com's home for real-time updates on our services. This page will be updated frequently if any outages occur to give you access to the most recent information available. Have an issue not shown here? Our Customer Support team is available.

Past Incidents

Feb 8, 2026

No incidents reported today.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

Security Alert: Phishing Campaign Targeting Rebel.com Customers

Postmortem - Read details
Feb 6, 11:55 EST

Resolved - The fraudulent site apps.emailerstack.com has been successfully suspended and the threat neutralized.

Next Steps for Impacted Users:

If you interacted with the phishing link, please take the following immediate actions:

- Reset Password: Change your Rebel.com password immediately.
- Enable 2FA: We strongly recommend switching to an Authenticator App for enhanced security.
- Run Scans: Perform a full security scan on your device (Windows Defender, Malwarebytes, or Play Protect).

Thank you for your patience while we worked to resolve this incident.
Feb 6, 11:46 EST

Update - We are continuing to work with upstream providers to deactivate the fraudulent site apps.emailerstack.com.
Security Recommendations for All Users:

If you have interacted with the phishing link or provided any information, please follow these steps based on your device:

• Reset your Rebel.com Password immediately.

• Security Scans:
Windows Users: Run a full scan using Microsoft Defender: https://support.microsoft.com/en-us/topic/how-to-start-a-scan-for-viruses-or-malware-in-microsoft-defender-e98663f1-8827-4abe-b9ce-fb2664201f29

Mac Users: We recommend a scan with Malwarebytes for Mac: https://www.malwarebytes.com/mac or following Apple’s Security Guide: https://support.apple.com/en-ca/guide/mac-help/mh40596/mac

Chromebook Users: Review and remove any unknown browser extensions: https://support.google.com/accounts/answer/9924802

Mobile Users: Run Google Play Protect (Android): https://support.google.com/googleplay/answer/2812853 or check for unauthorized profiles (iOS).

• Upgrade 2FA: We strongly recommend switching from SMS to an Authenticator App (TOTP) for better protection.
Feb 5, 13:56 EST

Update - Update Message: "Update [Feb 5, 2026 - 1:02 PM EST]: Our security team has positively identified the source of the phishing emails (noreply@email.mailroll.mx) and the malicious destination site (apps.emailerstack.com).

We have initiated formal takedown procedures with Google Safe Browsing and the upstream domain registry. Users may soon see a 'Deceptive Site' warning when attempting to visit the malicious link. We continue to monitor the situation and will provide further updates as the site is successfully taken offline.

Reminder: Rebel.com will never ask you to verify your account credentials via a non-Rebel URL. Please remain vigilant.
Feb 5, 13:02 EST

Monitoring - We are currently tracking a phishing campaign where emails are being sent from noreply@email.mailroll.mx masquerading as Rebel.com Support. These emails claim that your domain will be 'put on hold' and request that you verify your contact information via a link to apps.emailerstack.com.

This email is NOT from Rebel. If you receive this message:

- DO NOT click any links.

- DO NOT provide your account credentials.

- Mark as Spam and delete the message immediately.

Our security team is working to have these malicious sites taken down. If you have already entered your information, please reset your Rebel.com password immediately.

Thank you,
The Rebel Team.
Feb 5, 12:32 EST

Feb 5, 2026

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

Customers report 500 error when logging in to their accounts

Resolved - The earlier issue affecting customer logins on Rebel.ca and Rebel.com, which caused HTTP 500 errors, has been fully resolved.

All services are now operating normally.
Following the fix, some customers may need to refresh the page or clear their browser cache to ensure the update is fully applied. Once refreshed, login functionality should work as expected.

Thank you for your patience and understanding.

— Rebel Support Team
Jan 29, 11:08 EST

Investigating - We have reports of customers unable to log into their accounts. Reporting a 500 error. We are investigating the issue.
Jan 29, 10:52 EST

Jan 28, 2026

No incidents reported.

Jan 27, 2026

DNS Resolution / Nameservers

Resolved - Connectivity to the Rebel nameservers (dns.rebel.com, dns2.rebel.com) has been fully restored.

The networking issue that caused intermittent resolution failures for both .com and .ca domains is now cleared. All authoritative nameservers are responding to global queries within normal parameters.

Advice for Users: If your website or email service does not appear to be back online immediately, please:

Wait 15–30 minutes for global DNS caches to refresh.

Flush your local DNS cache or try an Incognito/Private browsing window.

Reboot your router to force a refresh from your ISP’s nameservers.
Jan 27, 14:09 EST

Monitoring - We have restored connectivity for nameservers associated with Rebel.com. However, service interruption continues for domains using Rebel.ca nameservers. Engineers are working to resolve the remaining connectivity issues for the .ca infrastructure.
Jan 27, 13:19 EST

Investigating - Affected Servers: dns.rebel.com, dns2.rebel.com

We are experiencing a service interruption affecting our core nameservers. This may result in "Server Not Found" errors for hosted domains. Engineers are currently auditing network routing to restore full connectivity.
Jan 27, 13:03 EST

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.