Rebel.com's home for real-time updates on our services. This page will be updated frequently if any outages occur to give you access to the most recent information available. Have an issue not shown here? Our 24/7 Customer Support team is available.
Resolved -
This incident has been resolved.
Apr 11, 11:49 EDT
Identified -
Cloud Email clients are seeing webmail and IMAP normalizing, we are awaiting formal confirmation of resolution. Thank you.
Apr 9, 15:27 EDT
Investigating -
Our team are investigating Cloud Email errors at webmail login and IMAP as well, this matter is urgent priority. Thank you.
Apr 9, 13:11 EDT
Resolved -
The SSL cert was updated a few days ago. The install may have caused a few users to experience the error where imap.rebel.com could not be verified as there was no certificate present for a short time. Our team have confirmed that the certificate that is in place today is valid until next year. Please note that some users may need to install any outstanding operating system updates on their devices for the certificate to show as trusted.
Apr 5, 11:48 EDT
Investigating -
Some Cloud Email clients obtaining error "Cannot Verify Server Identity - imap.rebel.com". Our team are investigating and we hope to have an update in the near future.
Apr 5, 09:50 EDT